Polar Help Desk 4.1

Polar Help Desk 4.1 Screenshot Polar Help Desk is a web based solution that will help you organize support department.

Developer:   Polar
      software by Polar →
Price:  100.00  buy →
License:   Shareware
File size:   0K
Language:   
OS:   Windows XP/Vista (?)
Rating:   0 /5 (0 votes)

Polar Help Desk is a web based solution that will help you organize support department.

With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

It is based on ITIL, set of best practice, drawn from the public and private sectors internationally.

Polar Help Desk features
Incident Management
  • Register Incidents
  • Track Incidents
  • Templates
  • Search and Advanced Search
  • Email Notifications
  • Complete History Tracking
  • Incident routing and assignment
  • Priorities
  • Internal Notes

    Organize Your Team
  • Roles
  • Groups

    Email Automation
  • Convert incoming emails to Incidents
  • Multiple Email Automation Modes
  • Register new users automatically
  • Blocking email addresses

    Knowledge Base
  • Integration with Incidents
  • WYSIWYG editor
  • Easily publish your MS Word documents to KB
  • MSDN look-a-like table of contents

    Reports
  • Real Time
  • Charting

    Language Management
  • Use your own language for Help Desk interface
  • Set the default language for any Business Unit or any user

    tags help desk  email automation  language for  knowledge base  incident management  support department  polar help  

    Polar Help Desk 4.1 screenshot


    Download Polar Help Desk 4.1

     Download Polar Help Desk 4.1

    Purchase:  Buy Polar Help Desk 4.1


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