HelpDesk CDCorporate for Access 3.2.3

HelpDesk CDCorporate for Access 3.2.3 Screenshot CDCorporate is a multi-user helpdesk application, designed for a small to Corporate enterprise.

Developer:   Merging Technologies
      software by Merging Technologies →
Price:  99.00  buy →
License:   Trial
File size:   0K
Language:   
OS:   Windows Vista (?)
Rating:   0 /5 (0 votes)

CDCorporate is a multi-user helpdesk application, designed for a small to Corporate enterprise.

Fast, easy helpdesk call logging, easy call tracking, with the full history of all actions taken.
Easily assign help desk logs to technicians.

The required date can be customized to suit the individual Issue or SLA Requirements, (calculates holidays and working days) and flagged to indicate the current status and duration. Hourly Time tracking can be enabled.
Security ensures that only the Issues assigned to individual technicians can be viewed by them.
Provides a flexible workflow.

Your requesters are kept informed as to the progress of reported faults, with emails being sent to confirm:

  • That the fault has been logged, and the details
  • Quotations (approved or rejected)
  • Helpdesk Log completion.

    Your Sub Contractors SLA Contract labour charges are automated, so you don't need to remember the different rates for each client and category.
    A fully functional Inventory and Parts inventory.

    To maintain good relations with your requesters, the CDCorporate solution makes available the tools needed to provide the help desk support and attention to detail, that prevents Issues from falling between the cracks.

    Requirements

    tags your  requesters  help  desk  

    HelpDesk CDCorporate for Access 3.2.3 screenshot


    Download HelpDesk CDCorporate for Access 3.2.3

     Download HelpDesk CDCorporate for Access 3.2.3

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