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HelpDesk CDCorporate for Access 3.2.3
… and working days) and flagged to indicate the current status and duration. Hourly Time tracking can be enabled.
Security ensures that only the Issues assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your requesters are kept informed as to the progress of…
ManageEngine ServiceDesk Plus 9.1
…
Support to save reply to request as draft and to send it for review
Spell check utility in request reply
Scheduled requester import from Active Directory - You will have an option here to choose the fields to import from AD
Ability to disable requesters from editing their details in Self Serv…
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