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Reset Password Management 4.04
… nd during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved.
The password requests volume is also related to the pa…
FTP Password 1.0.296
… ) to the server, so FTP Password can intercept and display the login information.
Very Important Note
FTP Password DOES NOT allow to hack somebody's else FTP account. It just extracts password information stored locally in your computer (if any).…
Access Denied 4.00
… easures that can stop hackers/crackers.
Screen Guard sub-system can save message events from anyone, even unauthorized persons but still protect desktop. Users can change their passwords only if during installation you enable this feature.…
ISMRR 1.01
… entries to limit usage.
Email notice of updates to requests.
Attach files to requests
Link to other requests
History of all changes made to request
Export to XLS,HTM,XML,TXT
Built-in screen capture
Multiple views
much more ...…
Request Tracker 3.2
… search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.…
Mail Commander 9.0
… as to a single address.
The program can store information on many e-mail accounts. If you have several external mailboxes at different ISPs you will not need to enter a new password and adjust the settings every time.
Limitations
30 day trial…
Easy-CSS 1.01
… echnicians.
Complete the Customer Requests. Now that everything is put on schedule, all that has to be done is to give each of your technicians his daily schedule. By the end of the day, set all of the completed requests as completed to your books.…
FastRequest 6.01
… twork data) by using the training mode.
Creation of your request forms online and without any programming.
Management of requests made on the Internet or Intranet
Sending of requests by e-mail.
Free minor updates for the registered users.…
NetHelpDesk 4.20f
… ctions taken to deal with requests.
Escalate overdue calls.
Be informed of significant events and service outages.
Log calls via e-mail, web browser or phone/fax.
View statistics and SLA compliance details.
Limitations
Limited to 30 days.…
BugCollector Web 1.0
… gCollector Web is a powerful, web-based multi-user database specifically designed to track software defects and feature requests.
Track errors from first report through resolution and feature requests from initial contact to implementation.…
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